All Systems Operational

About This Site

rixCloud provides performance and security to our clients via its intelligent global network. This is the system status for the rixCloud Services.

User Interface ? Operational
90 days ago
99.99 % uptime
Today
rixCloud.com Operational
90 days ago
100.0 % uptime
Today
Managment Portal Operational
90 days ago
99.97 % uptime
Today
Business License Dashboard Operational
90 days ago
100.0 % uptime
Today
Knowledge Base Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
99.97 % uptime
Today
Telegram bot Operational
90 days ago
100.0 % uptime
Today
Mail Delivery Operational
90 days ago
99.99 % uptime
Today
Transactional Mail Delivery Service - Postmark Operational
90 days ago
99.99 % uptime
Today
Primary Mail Delivery Service - Mandrill Operational
90 days ago
100.0 % uptime
Today
Relay Service Operational
90 days ago
100.0 % uptime
Today
Standard BGP Endpoints Operational
90 days ago
100.0 % uptime
Today
BGP Endpoints Operational
90 days ago
100.0 % uptime
Today
Premium BGP Endpoints Operational
90 days ago
100.0 % uptime
Today
Optimized Endpoints Operational
90 days ago
100.0 % uptime
Today
Anycast Endpoint Operational
Mithril Anycast Endpoint Operational
Relay Infrastructure Operational
90 days ago
100.0 % uptime
Today
Relay Service Internal API Operational
90 days ago
100.0 % uptime
Today
CN - HK IEPL ? Operational
90 days ago
100.0 % uptime
Today
Global Anycast with IEPL ? Operational
90 days ago
100.0 % uptime
Today
Beijing, China ? Operational
Guangzhou, China ? Operational
Shanghai, China ? Operational
Dongguan, China ? Operational
Hong Kong, China ? Operational
Taiwan, China ? Operational
Japan ? Operational
United States ? Operational
United Kingdom ? Operational
Singapore ? Operational
South Korea ? Operational
Amsterdam, the Netherlands ? Operational
90 days ago
100.0 % uptime
Today
Frankfurt, Germany ? Operational
Datacenter Operational
90 days ago
100.0 % uptime
Today
DGM01 ? Operational
90 days ago
100.0 % uptime
Today
SHA01 ? Operational
90 days ago
100.0 % uptime
Today
HKG01 ? Operational
90 days ago
100.0 % uptime
Today
TYO01 ? Operational
90 days ago
100.0 % uptime
Today
SIN01 ? Operational
90 days ago
100.0 % uptime
Today
TPE01 ? Operational
90 days ago
100.0 % uptime
Today
ICN01 ? Operational
90 days ago
100.0 % uptime
Today
SEA01 ? Operational
90 days ago
100.0 % uptime
Today
LAX01 ? Operational
90 days ago
100.0 % uptime
Today
FMT01 ? Operational
90 days ago
100.0 % uptime
Today
FRA01 ? Operational
90 days ago
100.0 % uptime
Today
NYC01 ? Operational
90 days ago
100.0 % uptime
Today
AMS01 Operational
90 days ago
100.0 % uptime
Today
SAO01 Operational
90 days ago
100.0 % uptime
Today
Telegram Operational
90 days ago
99.97 % uptime
Today
Telegram DC1 (The British Virgin Islands) Operational
90 days ago
99.95 % uptime
Today
Telegram DC4 (Amsterdam) Operational
90 days ago
99.97 % uptime
Today
Telegram DC5 (Singapore) Operational
90 days ago
99.99 % uptime
Today
3rd-party Service Operational
Cloudflare Hong Kong, Hong Kong - (HKG) Operational
Cloudflare Macau, Macau - (MFM) Operational
Cloudflare Taipei, Taiwan - (TPE) Operational
Cloudflare Osaka, Japan - (KIX) Operational
Cloudflare Tokyo, Japan - (NRT) Operational
Cloudflare Seoul, South Korea - (ICN) Operational
Cloudflare Los Angeles, CA, United States - (LAX) Operational
Cloudflare San Jose, CA, United States - (SJC) Operational
Cloudflare Singapore, Singapore - (SIN) Operational
Cloudflare Tallinn, Estonia - (TLL) Operational
Cloudflare Edinburgh, United Kingdom - (EDI) Operational
Cloudflare London, United Kingdom - (LHR) Operational
Cloudflare Manchester, United Kingdom - (MAN) Operational
Telegram API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Tickets Waiting Status ?
Fetching
Time to Inbox - Outlook
Fetching
Time to Inbox - Gmail
Fetching
Time to Inbox - Apple
Fetching
Time to Inbox - Yahoo!
Fetching
Time to Inbox - AOL
Fetching
Telegram DC5 Response Time ?
Fetching
Telegram API Response Time ?
Fetching
Past Incidents
Aug 10, 2020

No incidents reported today.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020
Resolved - This incident has been resolved.
Aug 3, 21:58 HKT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 3, 21:25 HKT
Investigating - One of our host servers was down. We're still investigating the cause with Upstream.

Please switch to other access points if you're experiencing connection issues.
Aug 3, 21:02 HKT
Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020
Resolved - We encountered a connection problem with Equinix IX Hong Kong at around 11:23 PM on July 30, 2020. This caused us to completely disconnect from Equinix IX Hong Kong. The BGP system quickly re-routes traffic to other paths.

After inspection by our NOC team, this problem was caused by an unknown Huawei device sending BPDU Packets to our port.

After communicating with other Equinix IX Hong Kong participants, we found that they also received BPDU Packets from unknown Huawei equipment.

We have asked Equinix to check for this issue.
Jul 30, 23:23 HKT
Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.